Do You Need a Remote Reboot Option?

Your site has gone completely down. You can’t log-in to your dedicated server’s control panel to see what has gone wrong on your site. What do you do? There are two courses of action that you can take. First, you can contact your web hosting company’s technical support department and wait for a response. Second, if you have a remote reboot option, you can easily reboot your server on your own.

While a remote reboot may not solve every single problem that a server might be having, it is certainly helpful for the majority of issues that occur on a server. What does remote rebooting entail?

Both Windows and Unix platform servers have the capability of being remotely rebooted. Depending on the type of reboot that your hosting company allows, you may be able to type in an IP in your browser to perform the reboot, or you may have a control panel interface on your computer where you can perform the reboot locally.

The first option, browser based rebooting, usually requires a username and password that will be supplied by your hosting company in advance, as well as the IP address of the remote reboot location.

After you have typed in the IP address in your browser, you will be prompted to enter in this username and password. Now, you will be able to remotely reboot your server right from your browser.

A locally based control panel on your computer follows basically the same principles. You will need to select the server that you wish to reboot and enter in any required information. Once you have finished this process, your reboot will be complete.

This information should only be entered in a secure location, to prevent hackers from accessing your server’s reboot information. If someone else gains access to your remote rebooting information, they can play havoc on your server very quickly.

Why does a server need to go through a rebooting process? When an application causes a crash on your server, or one of its processes does not complete as planned, you can usually fix it by rebooting. This is very similar to restarting your computer when it locks up. Since you can’t reach through your screen to restart your server in another location, a remote reboot allows you to literally push a button to restart your server.

You should only use this option when it is absolutely necessary. If you have exhausted all other methods of getting your server back online, then you should move to the rebooting process. Since this does require that all of the processes on your server be restarted, it may take a little time for everything to come back online.

A properly used remote reboot is a lifesaver, especially if your hosting company does not offer 24 hour technical support. Instead of waiting until the next business day, you’ll be able to easily fix the problem on your own.

Related Posts:
Hosting Industry News Briefing for 04/18/2006
Web Hosting Information’s Guide to Cheap Dedicated Hosting
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Remote Access Keys and Clusters Explained
What You Need to Know to Run a Dedicated Server - Part II

Posted on 12/14/05 10:29 PM

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