While they’re documentation could use a little improvement, HostMoon’s pricing is very reasonable. All of their plan information is contained on one page page, and the order page goes into more detail on the limits for each plan. This is a little clunky for most viewers, but let’s see what they have to offer.

Their professional plan, which is only available on a yearly basis, runs $199.00. There is also a $9.95 set-up fee, which is not waived, unlike many hosting companies that offer a break for this fee if you purchase a year’s hosting in advance. We’re not crazy about HostMoon’s lack of a monthly, quarterly or bi-annual hosting options, but many budget hosts have decided to go this route. There is no mention of a 30-day money back guarantee, so unless you are absolutely sure that this is the host for you, you may end up regretting your decision.

Another downside for HostMoon is their lack of support options. You’ll have one simple form to submit your hosting questions, but there is no live chat, support ticket system or telephone support. There is also no mention of their technical support departments hours, so don’t expect 24/7 technical support. There are a few tutorials which should help with the most simple of technical issues, but may not be of assistance if your problem is more complex.

This plan comes with 5 gigs of storage space and 30 gigs of monthly transfer, which is the one area in which HostMoon shines. Unlimited email addresses are also included with this plan. If you don’t need quite this much disk space or data transfer, their next plan down is still decent and will save you $50.

Included with all of their hosting accounts are the following features: 99% uptime, Fantastico, a webmail client, SPAM protection, CPanel, FrontPage extensions and support for Perl, PHP and MySQL. Unfortunately, there is no mention of how many databases you can run on this server, another downside.

Overall, given the set-up fee, the lack of technical support and overall documentation, this is not a host that we can highly recommend.

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Posted on 01/30/06 2:26 AM

Vote on this Hosting Company

Reliability : OOOOOOOOOO

Voting Results

Features ++++++++-- (8/10)
Reliability +++------- (3/10)
Support +--------- (1/10)
Price ++++++++-- (8/10)
Total +++++----- (5/10)

(based on 1 votes)

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